Two in five (37%) people retiring this year are worried they won’t have enough money to last through retirement, according to research by abrdn.

Overall, just two in five (39%) of those planning to retire this year feel very confident that they are financially ready. Within this, women feel less financially ready to retire than men, with just a third (34%) feeling very confident, compared with more than two in five men (43%).

Of the soon-to-be retirees surveyed for abrdn’s Class of 2021 report, nearly half (48%) said they plan to reduce their spending habits to support themselves in retirement, while nearly one in three (27%) expect to continue to work part time and a fifth (21%) plan to sell their property or downsize.

The research by abrdn found that just two fifths (39%) of those set to retire this year said that they had sought financial advice specifically for their retirement, while others have researched options online (55%), asked friends and family for advice (30%) and received support and information from their employer (23%) to prepare for retirement.

Ben Hampton, Retirement Advice Specialist at abrdn, said: “With retirement potentially lasting 30 years or more, it’s vital that people are fully aware of how they’re going to make their money last.

“After the last few years, we think initiatives like Pensions Awareness Week are more important than ever for people to get back on track with retirement plans after so much upheaval in other parts of their lives.

“Being aware of how much you will need to meet your retirement goals, how much you can afford to spend and how this could change as the years go on, as well as considering how to piece together different types of income options, can be daunting. This is why preparation is key.

“The government’s health and social care levy announcement adds a new element to the retirement planning puzzle. If you decide to work part time through retirement, especially after state pension age, you’ve got a new dynamic in the mix. Speaking to an expert will help you plan so you can take full advantage of the options available to you.”

Despite concerns about their financial preparedness, abrdn’s research found that most (96%) of the Class of 2021 are emotionally ready to retire with this year’s retirees looking forward to the freedom to have their own schedule (76%), not having to work (56%) and spending more time with their friends and family (55%).

Yet while more than eight in ten (85%) are ready for the change in lifestyle from their current working schedule, nearly one in five (17%) say not having a routine does worry them.

Ben continued: “Emotional preparedness is a vital factor to think about when it comes to retirement, and plays a huge part in the financial considerations. When you feel ready to retire, and know what you want your retirement to be, it undoubtedly influences what the financial profile of your retirement will look like.

“The big lifestyle changes that retirement transition brings can be unsettling, and particularly so if you don’t have a plan in place. A well-developed retirement strategy will help give you the confidence that everything is in place to help deliver the retirement that you want.”

More than 11.6 million people in the UK have received an inheritance in the past 10 years with the average age at which people receive this windfall sitting at 47 years old, new research* from the UK’s leading equity release adviser Key shows.

More than one in five (22%) adults have received money as an inheritance rising to nearly one in three (29%) among those aged between 65 and 74, the nationwide study found.  While an inheritance is no doubt helpful at any age, when you contrast the average age of inheritance (47 years) with the average first time buyer age (33 years), it is not hard to see why the idea of ‘pre-inheritance’ has gained prominence.

Parents – who have potentially benefited from buoyant house prices – are most likely to leave the biggest inheritance with average of £65,600 while grandparents on average leave £24,200, the research found. Around 11% of people – around six million – have received an inheritance from their parents while 4% – the equivalent of 2.3 million people – have had cash from grandparents.

The money is being spent wisely with around 34% – around 3.9 million people – investing or saving some or all of the cash. But the property and mortgage market also benefits – around 1.1 million have used the money to buy their first home and 1.7 million have paid off their mortgage thanks to an inheritance. Nearly one in 10 (9%) have even put some or all of the cash in their pension.

Where the inheritance comes from

More than half (51%) of those who have received inheritances were left money by their parents while a fifth (19%) received cash from grandparents. Around 16% were left money by uncles or aunts and 13% received cash from family friends.

Cousins were the source of inheritance for 11% of those who have received windfalls in the past 10 years with siblings leaving money in nearly one in 10 (9%) of cases.

HMRC data shows inheritance tax receipts hit £5.4 billion in the 20/21 tax year slightly up on the previous year but receipts from IHT have stayed broadly flat for the past four years thanks in part to the introduction of the Residential Nil Rate Band which allows spouses or civil partners to transfer allowances rising to £175,000 in the 20/21 tax year.

Will Hale, CEO at Key, said: “Intergenerational wealth transfer is a major issue for society as a whole and for the financial services industry and the scale of inheritance shows why that is the case.   More than 11.6 million people have benefited from inheritance pay-outs in the past 10 years and the average amounts received can be substantial and potentially life-changing – especially if residential property is involved.

“The idea of inheritance arguably works best when the person receives the support at a time in their life when it can do the most good for their long-term financial security.  However, with the average age of inheritance sitting at 47 years old – when people are more likely to have built up assets – we are seeing more conversations happening about providing people with a ‘pre-inheritance’.

“Not only do people benefit from the support when they need it but their older relative is able to enjoy seeing the difference that it has made to their lives.  However, getting good financial advice is important to ensure than not only do they not fall foul of inheritance tax regulations but there is sufficient assets to cover potential care costs in older age.”

American Express has launched an enticing new Offer for food-lovers, giving Platinum Cardmembers up to £200 in statement credits when spending at top restaurants, in the UK or internationally, before 31 December, 2021.

Cardmembers simply need to save the newly-launched Offer to their Card via the Amex App or online at and choose from the globally curated selection of over 1,000 restaurants in 17 countries, which include Alain Ducasse at The Dorchester, Zuma and Hakkasan Mayfair in London, and stretch internationally. A full list of restaurants is available here.

Cardmembers then have to book online, directly with the restaurant, and pay with their Platinum Card at the venue to receive the statement credit. The £200 does not need to be redeemed against one meal and can be used across multiple meals until the £200 threshold is met.

The Platinum Card from American Express comes with a whole host of benefits beyond the new Offer announced today. These include:

–        Hotel benefits including complimentary room upgrades upon arrival (when available) and a late checkout. Perfect for relaxing after an evening dining.

–        Monthly £10 statement credit with the Addison Lee Group throughout the UK, enjoying up to £120 worth of statement credits per year. A great way to get to the restaurant.

–        Access to the world’s largest independent airport lounge access programmes – Priority Pass.

–        Worldwide travel insurance for the Cardmember, their family and Additional Cardmembers.

–        Cardmembers enjoy one-of-a-kind experiences at exclusive Platinum events from dining and food experiences, to fashion and iconic sports events. Bookable now through the Amex Experiences app.

For more information on the Offer visit

More information on The Platinum Card is here.  If you’d prefer a Card with no annual fee, rewards or other features, an alternative option is available – the Basic Card.

Almost two in five Brits (38%) plan to dust off tool kits and pick up paintbrushes as they take on DIY jobs this weekend, according to new research by Shawbrook Bank Personal Loans.

Despite the predicted bank holiday sunshine, more than 20 million UK adults will be staying indoors to tick off niggling DIY tasks that have been on their list for weeks.

A quarter (27%) are opting for DIY over bank holiday BBQs, while one in five (22%) say they won’t be seeing friends or family this weekend as DIY jobs will take priority.

Out of those who plan to do DIY this weekend, London is the most DIY-happy region, with 60% of locals planning to carry out jobs this weekend, followed by Northern Ireland (55%) and the West Midlands (41%).

Painting walls is the most common task amongst DIY-ers, with three in five (61%) planning to take this on.

Filling in cracks in walls (34%), giving gardens a glow-up (32%) and putting up shelving or mirrors (32%) are all other common jobs that will be carried out this weekend.

Almost three in ten (28%) admit to a being DIY newbie, while 17% class themselves as DIY pros.

A quarter (25%) say YouTube videos and tutorials have inspired their DIY drive, while one in ten (11%) will attempt to replicate things as seen on TikTok.

This weekend alone, DIY-ers will spend an average of £682 – adding to the £1,950 already spent on home improvements over the past year by the average Brit.

Separate research from Shawbrook Bank found that three in five (58%) tend to use their savings to fund DIY projects around the house, while a quarter (26%) rely on credit cards or personal loans to cover costs. One in six (16%) borrow money from friends and family.

Less than half (46%) make a budget before carrying out home improvements or DIY jobs – with 71% sticking to it and three in ten (29%) overspending.

This DIY mania follows on from a meteoric rise in DIY projects over the past year. Shawbrook Bank found that nearly half (49%) of UK adults tried their hand at projects in lockdown – with more than one in ten (13%) ending in disaster.

Sally Conway, Head of Consumer Communications at Shawbrook Bank Personal Loans, said:“As a result of having more time on our hands over the past year, many of us have relished the opportunity to undertake DIY projects around the home. This bank holiday weekend will be no different, with many opting to stay in and get DIY jobs done.  

“Though the jobs might seem straight-forward at first, there can be plenty of complications and hidden costs further down the line. That’s why it’s essential Brits plan ahead before they get started this weekend, making sure they’re clear on what needs doing and how much it could cost – not forgetting those unexpected bills that may arise if the jobs go wrong!” 

Earlier this month, Shawbrook Personal Loans worked with renowned British comedian Hal Cruttenden to develop a comedy sketch featuring some of the most hilarious DIY disasters from across the nation:

Famous for his appearances in Mock the Week and Live at The Apollo, Hal makes light of the funny and sometimes stressful situations we face when taking on DIY around our homes through these new comedy sketches.


  1. Set yourself a clear budget and think carefully about all the costs involved.
  2. Explore different financings options to decide which option is best for you, it could be through savings, a personal loan, or a second charge mortgage for example.
  3. If borrowing money, shop around to find the best rates and make sure you don’t just make your decision based on the headline advertised rate as not everyone will be offered this rate.
  4. Seek a professional valuation to help understand what the potential return on investment might be from the renovations you have planned.
  5. Remember to keep your insurer informed of any home improvements or renovations to ensure that your current policy covers any changes in the value of your property.

Shawbrook Bank has a hub of tips and tricks to help homeowners get their ‘DIY mishaps’ right at

Self-employed people are pessimistic about their chances of securing a mortgage while four in ten say they have been forced to turn their backs on being their own boss to improve their chances according to the latest research by The Mortgage Lender.

The research among 1,000 UK-based self-employed people, who either own their home or want to, was commissioned by the real-life lender in March.

It revealed 30 per cent of self-employed people believe changes to their finances during the pandemic will negatively impact their ability to get a mortgage in the future.

And 55 per cent of existing mortgage holders fear they wouldn’t be able to secure a loan for the amount they currently owe if their borrowing was based on self-employed earnings over the last year.

These fears mean 39 per cent of self-employed people in the UK are reconsidering their employment status and 43 per cent have applied for an employed role over the last year.

Those living in the South East were the least hopeful about their chances of securing a mortgage, with 60 per cent believing it’s now more difficult than ever for self-employed people.

A belief that was echoed by 55 per cent of self-employed people in the North West, 52 per cent in Wales and the West Midlands, and 51 per cent in Scotland and East Anglia.

The Mortgage Lender sales and product director Steve Griffiths said: “Our research has exposed a feeling among self-employed people that the mortgage market has closed its doors to them.

“Forty-seven per cent said they have been deterred from even applying for a mortgage because of their self-employed status.  And 43 per cent of those aged between 18 to 34, and 36 per cent of those aged 35 to 44 believe their chances of being given a mortgage in the future have been scuppered because of the financial impact of the pandemic.

“With an estimated 5m self-employed people in the UK before the pandemic, it doesn’t make for lenders to turn their backs on them.

“As a specialist lending sector, we have to adapt and provide products and criteria that cater for borrowers whose circumstances have been challenging over the last year. Our real life lending products do just that, catering for people who are different, whether that’s through self-employment, those with complex incomes, or indeed those who have been furloughed and are facing an uncertain future.”

For more information visit:

Aviva is calling for greater consumer protection from online financial fraud by urging government to include financial scams promoted by paid-for adverts in the scope of the Online Safety Bill.

The Aviva Fraud Report – which launched today and investigates fraud and financial scams relating to pensions, savings, investments, and insurance – has found consumers have low trust in the internet as a tool for shopping for financial services1.

More than half of internet users (53%) don’t trust that the adverts on search engines are placed by a legitimate financial services company or provider. And more than half (56%) don’t believe that search engines verify the authenticity of the financial product, service, or provider that they allow to be advertised on their platform.

Of those, there is a significant difference in trust by age. Those over 55 were much less likely to trust the results of a search engine than those aged 16 – 24; only 29% of over 55’s compared to 59% of 16–24 year olds.

Rob Lee, Director of Fraud Prevention at Aviva, said: “There is a clear mistrust of financial services adverts online. However, there is no legal responsibility for technology firms to verify the legitimacy of the companies which pay them to publish adverts on their platforms. This potentially leaves millions of internet users exposed to unscrupulous adverts.”

Consumers are clear that more needs to be done to protect them from financial harm online. Almost nine in ten people surveyed (87%) think government should legislate to ensure search engines and social media sites do not mislead consumers or promote financial scams. And 85% of people think search engines should be responsible for advertising content on their platforms so that it is not misleading.

Rob continued: “We believe the Online Safety Bill presents an opportunity to protect financial services consumers at every stage of their online journey. We welcome the recent inclusion of user-generated fraud – such as that promoted on social media sites – within the scope of the regulatory framework. We support the financial services industry in calling for the legislation to include financial scams promoted by paid-for adverts.”

Covid has accelerated the need for action

Lockdown has transformed spending habits in the UK and accelerated adoption of the internet, with half (50%) of people saying they used the internet more – either significantly or a little – to search for products and services over the last year.

While the types of financial scams are generally the same as those before the pandemic, coronavirus has been used as the hook to lure victims. Being in lockdown has meant more people using the internet to search for, and buy, financial services and products.

Rob said: “The challenges posed by lockdown conditions has shifted the mindset of millions, opening the door to more people buying financial services and products online. While this brings opportunities for making it easier to buy products, it does also open the door to fraudsters looking to prey on the vulnerable.”

The scale of fraud has accelerated through the coronavirus pandemic, which has resulted in a deluge of opportunities for fraudsters over the last year. Aviva’s research found two-in-five (42%) people have been targeted by a covid scam. This is a 91% increase over the last year in the number of people who reported receiving emails, texts, phone calls and other communications mentioning coronavirus, and which were suspected to be a financial scam.

Rob said: “It’s clear we’re a long way from the Government’s commitment to making the UK the safest place in the world to be online. The current online environment combined with challenging economic conditions and increased financial strain on consumers is creating the perfect storm for fraudsters to exploit the most vulnerable. Government must act quickly to protect more consumers from becoming the victim of online fraud, by ensuring financial scams are included in the Online Safety Bill.” 


Following last Wednesday’s government announcement ending the amber-plus restrictions in France, and also moving seven other countries from the amber list to the green list, price comparison website, MoneySuperMarket saw a 31% uplift of visitors comparing the cost of travel insurance versus the week before.

Analysis of customer visits from last Thursday 5 August to Sunday 8 August showed summer isn’t over yet with 87% of enquiries for August departures, and the other 13% for September onwards.

Spain (33.4%) topped the list of the most popular destination customers were looking to travel to, followed by the Greek Islands (14.85%) and France (6.53%). The United Kingdom was in seventh place accounting for 3.43% of enquiries, ahead of Malta, mainland Greece and the UAE.

Top 10 destinations for single trip enquires 5-8 August 2021


Destination Percentage of enquiries
Spain 33.4
Greek Islands 14.85
France 6.53
Croatia 5.65
Portugal 4.51
Cyprus 3.78
United Kingdom 3.43
Malta 3.42
Greece 2.51
UAE 1.81
Other 20.11

When looking at annual policies, Europe was the clear leader for those looking to take regular trips making up 61% of enquiries.


Annual policy enquiries 5-8 August 2021

Destination Percentage
Europe 61%
Worldwide 25%
Worldwide (excluding USA, Canada, Mexico and Caribbean) 10%
One country stated 4%

Helen Chambers, travel insurance expert at MoneySuperMarket said: “It is great to see an easing in the restrictions; the demand and desire for holidays this summer is clearly there. Our advice is always to make sure you take out travel insurance as soon as you book your trip – whether it is for a break here in the UK or abroad.

“Travel insurance doesn’t just cover you for the time you are away, cancellation cover also gives you protection should you or a member of your family suffer from a serious illness, injury or death. In these times, it is worth being aware, cancellation cover can also offer protection should you be required to self-isolate.

“In essence, taking out a policy at the time of making a booking will not only give you the best value for money and the longest protection via your policy, but also peace of mind that your trip is protected for unforeseen circumstances ahead of your departure. With a family policy for a week in Spain starting from less than £14.00, it is a no-brainer to get yourself covered so you can relax and look forward to your holiday.”

Electric vehicles (EVs) have been under the spotlight for some time. 2019 saw the sales of electric and plug-in cars tip the two million sales mark, and ever since then, the trajectory has been clear. With more and more governments pushing for zero emissions, there has never been a more pivotal time for the motor industry. 


In essence, we are in the middle of the biggest car revolution since Ford led the charge in 1913. Today, you will find Volkswagen’s e-tron SUV gracing the showroom floor. The giant has proved that the once combustion engine-dependent company can give Tesla a run for its money! 


Now that the bar has been set, here are 5 reasons why electric vehicles are the future of the motor industry:


1. Tipping point

All revolutions have a tipping point, and the rise of the electric vehicle is undeniably in full swing. The fact that many governments around the world are setting targets to ban the sale of all new petrol and diesel vehicles shows the inevitability. 


On UK shores, Boris Johnson has set 2030 as the date. By then you will no longer be able to purchase a traditional combustion engine vehicle unless it is second hand. By 2035, even the much-loved hybrid will be outlawed. 


Zooming in on some of the big motor brands, General Motors have claimed that they will only manufacture electric vehicles by 2035. Ford have gone a step further and announced that all vehicles sold in Europe will be electric by 2030, and VW have stated that 70% of its sales will be electric by 2030. 


The technology has spoken. The brands have spoken. Global governments have spoken. The electric vehicle revolution is unstoppable. 


2. Battery power

Range has been part of the topical debate surrounding EVs for some time. Despite Tesla Model S Long Range reaching up to 370 miles in the summer months, the average EV range overall sits around the 200 mile mark. 


This is set to change. 


As battery prices continue to fall, range anxiety will be defeated by more powerful solid-state technology, with a respectable recharging network to match. With a range of financial incentives to buy EVs, such as Germany’s $11,000 subsidy and the UK’s £2,500 plug-in grant, buying an EV is becoming more a question of when rather than how. 


VW’s answer to the EV market, is its launch of “Accelerate.” Headed up by brand chief Ralf Brandstaetter, the strategy aims to have market shares from China and the US of 50% by 2030. Alongside this surge, VW are investing around $19 billion in digitilization, hybridisation and e-mobility until 2025. 


3. No turning back

If radical transformations are anything to go by, then the proof is in the pudding. The German Group who famously own Lamborghini, Porsche, Bugatti, SEAT and Skoda is spending $34 billion over the next five years to produce and electric or hybrid version of every vehicle in its lineup. 


By 2028, the group plans to lauch 70 new electric models, and by the end of 2030, they want four out of ten car sales to be electric. Perhaps the biggest gamble the brand has made since WWII, if the German Group’s play to dominate the market is successful with the launch of their “ID” range, there really is no turning back.


4. Infrastructure and low emission zones

Zooming in on the UK, the world leading Ultra Low Emission Zone (ULEZ) in Greater London has already seen significant change in the air quality around the city. WIth nitrous oxide (NOx) and particular matter (PM) limits scaling over the EU’s legal limits, drastic action needed to be implemented and quickly.  


Prior to its launch in April 2019, some of the areas most vulnerable were living with the affects of illegal toxic fume levels. With 360 primary schools within the illegal limit zone, there was high concern over lung development, and the pollutants ability to make health conditions worse.


Now any vehicle that doesn’t meet the strict ULEZ guidelines has to pay a daily charge of £12 to enter the zone. That’s midnight to midnight, 7 days a week, all year round bar Christmas Day. So unless you have a pure EV, hybrid or Euro 5 petrol or Euro 6 diesel car, you have to pay the extra tax – and even that is set to change. 


Alongside the government’s “Green Industrial Revolution” ten-point plan laid out in 2020, which includes zero emissions by 2030 – other major UK cities have rolled out their own Clean Air Zones (CAZ). The likes of Edinburgh, Bristol, Liverpool, Birmingham and Oxford now implement an £8 charge to drivers if their vehicles don’t reach the emissions standards. 


5. Affordability

Elon Musk’s unstoppable Tesla brand sold over 220,000 electric vehicles in 2018. In this industry defining moment, this powerhouse knocked the likes of Toyota – the world’s second largest car manufacturer – out of the water. Toyota managed to sell a mere 1,000 EVs in the same year. 


Fast forward to today, and the EV race is going strong. Tesla are no longer the only reputable EV brand. With VW, Nissan and Jaguar holding their own, the market has become far more affordable for the average Joe. What’s more, you can even bag yourself a second hand bargain at your local garage. 


Traditional car making is quickly becoming a thing of the past, and the range of models from SUVs to coupes, hatchbacks to sports is a testament to the power of EV technology. 


Time to make the switch

There’s never been a better time to make the switch from combustible to EV. With a range of government incentives and schemes available, as well as the growing costs to travel in your nearest city, electric vehicles are here to stay. 


For most of us, simply buying a brand new car outright is a big no. Fortunately, car finance makes getting a new car much more manageable and gives you access to come of the best motors on the market. 


With a range of financing options available including bad credit car finance for those who have struggled to be accepted before, getting your hands on a new set of wheels is more possible than ever before. 


Electric vehicles are here to stay. With the motor industry racing to produce the fastest, most efficient and longest range cars, the race is on. Are you ready to get on the starting line? 

NewDay, a leading UK provider of accessible credit, has launched Bip – the first completely cardless consumer credit proposition in the UK. Bip has been designed around the customer, offering a fully digital credit experience that is simple to use, fully transparent on costs and with the customer in complete control.

With no physical card, Bip customers can apply and have access to appropriate credit within minutes. Bip ( is available via the App Store and Google Play – and can be added to the digital wallet of the user’s mobile phone. Just like a traditional card, it can be used anywhere Mastercard® is accepted when making contactless or online payments.

Bip offers a transparent and seamless customer experience:

  • No hidden fees – no annual, foreign exchange or late payment fees.  Just one interest rate – typically 29.9% APR.
  • Easy application process via the app. If eligible, users can be up and running in minutes.  No need to wait for a card and PIN to be despatched by post.
  • Paperless (and plastic-less) apart from regulatory required communications – for example letters regarding changes to credit limit.
  • The full credit card experience (including secure access to CVV) via the app.

In addition, Bip has been designed to ensure the customer stays in complete control:

  • Customers can set two kinds of spending caps to give them control – including a warning and a freeze cap within the app.
  • Customers can also set spending alerts to ensure they remain in control.
  • Customers can see how much they could save on interest with the Payment Calculator, allowing them to understand the impact on the interest they will pay by increasing their repayments.
  • Everything is accessed through the Bip app – including a chat function to help customers service their account.

NewDay has involved its customers in the design of Bip from the start, producing a solution that truly meets their needs, which is evident from customer demand and initial feedback from the testing phase. The firm has successfully recruited a waiting list of over 30,000 customers through the development and testing of Bip. The product is rated ‘Excellent’ on Trustpilot, with a score of 4.5, with customers especially positive on aspects such as the ease of applying, simplicity of use and ability to track and cap spending (

Sharvan Selvam – Commercial Director at NewDay said: “We worked with our customers all the way through the design, testing and launch of Bip.  It is a proposition designed to make credit easy to access, simple to use and, importantly, puts the customer in full control.”

Bip will be backed by a full consumer launch including mass market advertising later this year. Bip is the latest product from NewDay – one of the UK’s leading credit providers. NewDay offers credit to a broad spectrum of UK customers, providing accessible credit to close to 5 million people. This includes underserved sections of the market such as existing prime credit customers who may have seen their credit score reduced; and those new to credit who don’t have a full profile with the credit bureaux. At the heart of NewDay is its proprietary technology underpinned by two decades of underwriting experience and intelligence.

An article published on BBC News today has highlighted the amount of money that the NHS in England may need to pay as a result of medical negligence claims, which are currently still ongoing.

The estimate, which includes possible future settlements, could amount to £4.3bn in legal fees and place a heavy burden on the NHS to cover clinical negligence.

But what are the true cost of medical negligence claims and what impact have they had?

Medical negligence claims are a common occurrence that doctors are faced with. They are not always successful and usually involve a lot more for those filing a claim than simply seeking compensation. Often, costs covering special treatments and rehabilitation need to be considered and emotional factors can make things a lot harder to deal with. Some solicitors only require payment for medical negligence claims if the suit is successful, making it easier for patients to handle costs.

Which doctors could be liable and what are some examples of malpractice?

Mistakes can result in damages in many different situations and aside from doctors and surgeons, dentists, nurses, pharmacists and even psychologists may be liable. Reasons for malpractice suits can range from receiving the wrong medication or instructions from a doctor to releasing a patient too early from a doctor’s care.

The BBC figures show how many claims could potentially be settled. However, the numbers are slightly misleading, since a significant amount of the claims may not actually result in settlements. The NHS reported that in 2018/19 over 44% of claims did not lead to any compensation and did not need to be paid by the National Health Service. In this case, legal fees would not apply either, which may reduce the figures significantly.

How can doctor’s avoid making mistakes that could lead to damages?

Hofstra University, a private university based in Hempstead, New York, explains how practitioners could avoid lawsuits filed by patients. In an infographic on the university’s website the following advice is mentioned:

  • Communication is key. Listen and communicate with patients in a calm manner, without making assumptions.
  • Staying up to date with changes in the medical field.
  • Don’t ignore conflict. Whenever a patient raises a concern, make sure to address it and listen.
  • Ask for your patients consent. Misunderstandings can lead to unhappy patients, which is why it can help to ask for your patients consent as often as you feel is necessary.
  • Develop procedures. In order to make this process easier, develop specific guidelines and rules that are to be followed by doctors and staff in your office.
  • Follow up. Following up with patients is a simple way to find out if there are any further issues that may need to be addressed.


Its vital for both doctors and patients to be mindful when discussing a treatment or issue and to place importance on good communication. This will make it easier to avoid any damages and injuries.