Lloyds Bank launches online travel notifications for customers

14 Jan, 2015

Lloyds Bank has today a new travel notification service for online and mobile banking customers, which enables customers to let the bank know when they are going abroad.

Once customers are logged in to their online or mobile banking, they can now go into their profile and update the dates that they are going to be overseas, with the notification immediately effective.

The new travel service means that customers have greater choice to advise the Bank of their travel plans.

The travel notification can be set up  from the Internet Banking homepage, where customers can also add their travel destination and the dates of their travel.

The bank hopes that this initiative will give customers greater confidence and peace of mind when spending abroad, whether that’s paying for a hotel, meal or hire car.

Adrian Bryant, Director of Digital at Lloyds Bank commented: “We know that our customers find travel notification a useful service and previously they would have had to visit a branch or activate this through telephone banking. Enabling customers to provide us with this information in real time means that they can do it where and when it’s convenient for them, even if that is 2am in a departure lounge.

With digitally active Lloyds Bank customers now able to take advantage of the new service, it is expected that travel notifications will increase by around 50% over the next 12 months.”