NS&I has this week announced that, starting from the December 2020 prize draw, it will start to move customers to having Premium Bonds prizes paid directly into their bank accounts – a quicker, easier and more secure way for customers to receive prizes. The issuing of paper warrants (like a cheque) for the payment of prizes won in the monthly Premium Bonds prize draws will be phased out completely by March 2021.
Premium Bonds customers can also continue to choose to have any prizes reinvested into more Premium Bonds, up to the maximum holding of £50,000. Customers will be notified of any prize win via their choice of email or text message.
Since 2011, Premium Bonds holders have been able to have their prizes paid directly into a UK bank account in their name. In the September 2020 prize draw, almost three quarters (74%) of the 3,856,040 prizes were paid directly into customers’ bank accounts or reinvested into more Premium Bonds.
Customers can check the Premium Bonds results by using the online prize checker at nsandi.com, the official NS&I prize checker app, and the Premium Bonds Alexa skill.
Ian Ackerley, NS&I Chief Executive, said:
“Paying Premium Bonds prizes directly into customers’ bank accounts is quicker, easier and more secure for everyone. It will also mean that we can reduce the number of Premium Bonds prizes that go unclaimed where we don’t have a current address for the winner. Customers can also continue to have any prize wins reinvested into more Premium Bonds up to the £50,000 limit to increase their chances of winning in future draws.
“There is an understandable affection for prizes being received by post, but since March, nearly half a million customers have switched from receiving paper warrants to having their prizes paid directly into their bank account or automatically reinvested. As well as being beneficial to our customers, this change will allow NS&I to manage Premium Bonds prize distribution more cost-effectively and with a much lower environmental impact.”
Customers need to provide NS&I with their bank account and contact details
To ensure the swift and easy transfer of prizes, Premium Bonds customers will need to ensure NS&I has their up-to-date UK bank account details along with an email address or UK mobile phone number, so that they can be notified of any prize wins. NS&I is urging customers to do this as soon as possible as the issuing of paper prize warrants will be phased out from December 2020, and will stop completely from March 2021. NS&I will never call customers and ask for their bank details.
As NS&I is phasing out the use of prize warrants, some Premium Bonds customers will not receive prize warrants from December 2020, with all customers not receiving prize warrants from March 2021. These customers will instead be issued with a prize claim letter, telling them how to arrange payment of their prize. The February 2021 Premium Bonds prize draw will be the last prize draw in which prize warrants will be issued by NS&I.
Customers already registered for NS&I’s online and phone services can input their bank account details quickly, easily and securely by logging into their account on NS&I’s website. They should visit nsandi.com and use the secure log in. They should go to ’Your profile’ and select ‘Your prize options’ and choose to have prizes paid directly to their bank account or to have prizes automatically reinvested into more Premium Bonds.
Customers who have not previously registered to manage their account online should register for NS&I’s online and phone services at www.nsandi.com/online-
Customers without internet access should call NS&I on 08085 007 007 to either provide NS&I with their bank details or register to manage their savings, including Premium Bonds, with NS&I.
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