10 Nov 2017 The cost of utilities has risen at almost triple the general rate of inflation for the typical UK household in the last 20 years, according to Tilney’s Household Inflation Index. The findings come as SSE and Npower announce their merger, following the government’s proposed crackdown on the soaring cost of energy bills.

Inflation, an increase in prices and associated fall in purchasing power, is calculated by looking at the changing prices of the items in an average household’s basket of goods and services. From 1997 to the end of 2016, while the total inflation for a typical household’s entire basket of goods was 50.7%, the cost of utilities jumped by 139%.

While energy and water prices have shot up over the last two decades, the cost of clothing and shoes has halved, with prices falling by 49%, largely thanks to the rise in products being manufactured for cheaper overseas, in countries including China.

Another area where prices have risen fast, according to Tilney’s report, is alcohol and tobacco, which together saw inflation of 165% from 1997 to 2016. Housing costs, which includes the cost of buying property and maintaining homes, have risen by 98%, almost double the general rate of inflation, thanks to soaring house prices over the period.

How has inflation varied across different spending categories from 1997 – 2016?

Spending category Inflation experienced by typical UK household
Housing 98%
Utilities 139%
Food and drink (exc. alcohol) 49%
Alcohol and tobacco 165%
Clothing and shoes -49%
Households goods and services 20%
Health and personal care 45%
Transport 47%
Telephone and internet -4%
Entertainment and recreation -12%
Restaurants and cafes 85%
Holidays 89%
Total basket of goods 50.7%

The price of holidays and eating out have risen by 89% and 85% respectively in the last two decades, while food and drink (excluding alcohol) costs have risen by 49%, almost in line with inflation of the typical household’s basket of goods.

Other costs to have fallen over the two decades, along with clothing, are entertainment and recreation, which has deflated by 12%, and the costs associated with telephone and internet, which have fallen by 4%.

Since 1997, typical households have been hit hardest by the inflation of housing costs, the cost of running a car and the cost of insurance, due to the proportion of their spending devoted to these. Households will continue to feel the pinch from the cost of running a car, as average car insurance premiums have risen by 14.6% in the last year – five times faster than inflation.[2]

Andy Cowan, Head of Financial Planning at Tilney said: “Inflation is often seen as a single figure affecting all households in a uniform way, but price rises and falls have varied dramatically across different goods and services over the last 20 years. This means that individual households can experience inflation very differently, depending on what they spend their money on.

“In the case of the top 10% of UK households – those with an income in excess of £78,500 per year – our research found that they have endured considerably higher overall inflation than the headline figures while also being exposed to a much greater income tax burden than the wider population.  These households have needed to see their savings and investments generate a return in excess of 64% over the last two decades, just to stand still in real terms after the impact of inflation.

“This is where astute financial planning to maximise tax efficiency and an appropriate investment strategy designed to outpace inflation comes into play.  Soaring stock markets in recent years have rewarded investors but a squeeze on pension allowances and an uncertain economic outlook mean it is as important as ever to have a robust financial plan in place.”

08 Nov 2017  SPCE has launched today to address critical issues faced by university students and landlords in the rental market. The student lettings app,  makes it quick and easy for university-goers to find a room or entire property to rent, while also improving transparency and communication between a student renter and their landlord.

The London-based startup has partnerships with some of the UK’s leading student accommodation providers as well as Experian and AIESEC. Experian will be working with SPCE to help students develop a credit rating while at university, placing them in a stronger financial position once they graduate. AIESEC, the globally renowned international student exchange programme operating in more than 100 countries, has selected SPCE as its chosen partner for overseas students to find a rental property in their new place of study.

SPCE arrives on the market with 50,000 rooms available for rent and 15,000 students pre-registering to download the proptech solution. Moreover, SPCE already has agreements with six major UK universities and has a presence in the country’s leading higher education regions, including: London, Newcastle, Manchester, Birmingham, Leeds, Oxford and Cambridge, plus many more.

How does it work?

  • HOUSE-HUNTING: Whether searching solo or looking as a group, SPCE allows students to easily find and view the right property in the right area through the app
  • GUARANTORS: It pre-validates students’ guarantors so they can progress from searching to renting in just a few clicks
  • DEPOSITS: The app does away with deposits; instead there is just a pre-agreed damage fee
  • SINGLE TENANCY: There is no more joint tenancy liability with SPCE, so students do not have to pay when damage is not their fault
  • COMMUNICATION: Communication between student and landlord is made easy in the app. Issues and required repairs are also logged, and SPCE can mediate between any disputes
  • RATING: Each student and landlord is reviewed to help inform both sides for future tenancies
  • CREDIT: As SPCE is partnered with Experian, every rent payment made on time enhances a students’ credit score

SPCE launches amid an exclusive poll that shows the mass frustration currently being experienced by students and landlords. Based on an independent, nationally-representative survey of more than 2,000 UK adults, the research found:

  • 61% of current university students find securing a rental property one of the most stressful parts of their entire uni experience, with 66% citing poor communication from landlords and estate agents as a major issue
  • 70% of current uni-goers also complained that rental accommodation for students is often in a poor, run-down condition
  • Meanwhile, 70% of UK landlords said they would not let their property to a student because they do not trust them to not cause damage
  • When asked if they would want a system that would provide ratings to tenants and landlords based on previous tenancies, 77% of students and 84% of landlords said they would

Leon Ifayemi, CEO of SPCE, commented: “Anyone currently at university or who’s graduated in the past will more than likely have their fair share of horror stories about finding, securing and living in rented accommodation. And the truth is that many landlords will also have a tale or two to tell about renting properties to students. The launch of SPCE will change all this and I am delighted to unveil it today.

“Not only are we going to make it easy for students to find desirable properties and for landlords to locate new tenants, but we are also going to make communication between both parties throughout the tenancy absolutely effortless. What’s more, by enabling students and landlords to receive ratings we are also encouraging greater respect from all involved and promoting a more transparent system. Throw in the ability for students to build a credit rating and the fact that parent guarantors are kept in the loop, and we’re confident that SPCE is going to drag student lettings into the modern day.”

07 Nov 2017 New research, commissioned by GoCompare Credit Cards, estimates that UK consumers will spend billions of pounds on the Black Friday weekend, which starts on Friday 24 November and ends on Monday 27 November (Cyber Monday).

Clicks beat bricks for shoppers

Just under a third (31%) of UK households say they plan to check out this year’s sales:

  • 49% of them will shop online
  • 21% say they will pay a visit to the high-street
  • 9% will shop via their smartphone
Black Friday and Cyber Monday shopping list 
Rank Item %
1 Clothing and accessories 21
2 PS4 or Xbox games or console 16
3 Toys and games 14
4 Health and beauty products and perfume 12
5 Laptop 12
6 Television 11
7 Smartphone 10
8 Tablet computer 9
9 White goods (e.g. fridge, fridge-freezer, washing machine, dishwasher) 8
10 Headphones 7


Plan ahead for real Christmas bargains

For many, Black Friday signals the start of Christmas shopping, and 8% of those surveyed intend to buy most of their Christmas presents in this year’s sales and 12% have delayed major purchases hoping to find them cheaper in the sales.

However, consumers often fail to plan their sales shopping by researching the deals in advance and agreeing a budget before they start buying, which can lead to wasteful spending:

  • Just 15% of bargain-hunters plan ahead by comparing prices before big sale events
  • 10% have bought things in a past sale they didn’t need
  • 6% admitted to getting carried away and overspending

So it’s hardly surprising that, for many shoppers, sales fatigue and scepticism has set in:

  • Nearly a fifth (18%) are fed-up with the end of November sales hype
  • 29% say they will avoid the sales this year
  • Only 10% of those surveyed thought Black Friday and Cyber Monday sales were a good opportunity to bag a bargain

Most spending will be on plastic

People were also asked how they intend pay for their Black Friday shopping spree:

  • 36% plan to use a debit card
  • 23% will fund purchases through a credit card
  • 14% will use cash
  • Only 3% said they had put money aside specifically for the sales

A spokesman for GoCompare, said: “There is a huge amount of hype around Black Friday in the UK now. Get ready for all manner of retailers urging you to ‘act quickly’ before ‘unmissable deals’ on ‘must-have’ products end but be careful not to get caught up in the frenzy. Think about what you actually want and can afford before you buy and set yourself a limit.

“There are some genuinely good deals to be had but make sure you do your homework. With sales on all year round, check other websites to see if you can’t find the item for a cheaper price elsewhere.

“Think too about how you will cover the cost of your Black Friday spending. If you really want the items and believe you have found a good deal, then credit cards can be a good way of spreading the cost of sales shopping, but only if used sensibly.  So think carefully about the kind of card you need. Don’t feel you need to take out a 39 month interest-free offer if you can realistically pay off Black Friday and Christmas spending over a six month period.  And set your repayments at a realistic level to pay off the debt as quickly as you can.  Otherwise you are increasing the chances that you will forget about it and end up paying costly interest charges on the debt.”

06 Nov 2017  The soaring cost of running a car appears to be leading more drivers to become car borrowers and sharers, rather than car owners, according to pay-as-you-go insurer Cuvva.

In the last year, the average UK insurance premium has risen by 14.6% – five times faster than inflation – while car prices rose significantly earlier this year as a result of currency devaluation associated with Brexit, and petrol prices also reached a four-month high in September. The combination of these factors is likely to be leading to a reduced demand for new cars. Indeed, the number of new car registrations has fallen for seven consecutive months, with the latest figures showing a 12.2% slump in sales in October.

These spiralling costs also appear to be influencing people’s driving habits, with a rise in those borrowing and sharing vehicles, rather than owning them outright. This is evident in the sheer growth of carpooling networks and platforms, and in the fact that over the last six months, the number of people taking out short-term insurance with Cuvva has risen by 177%.

This type of ‘pay-as-you-go’ insurance is predominantly used by people borrowing a friend or family member’s car for a short period of time – meaning they only need insurance for a matter of hours. For a driver who needs to borrow someone else’s car for a total of four hours a month, for example, the annual cost of pay-as-you-go insurance with Cuvva’s short-term hourly product, on average, would come to £532.80. This is just 25% of the cost incurred by an average UK driver running their own car for a year.

Freddy Macnamara, CEO and founder of Cuvva, said: “With inflation now at a five-year high and wage growth slow, a lot of people are having to work hard to keep within budgets. One of the biggest expenses for a lot of consumers is the cost of running a car, which is one of the reasons why new car sales have fallen for the last six months.

“These soaring costs are also leading to an attitude change when it comes to car ownership. A lot of people, especially those who drive infrequently, are choosing to share cars between friends and family members, so that they only have a car for the time they need it.

“The car insurance market is responding to this trend by offering more flexibility to drivers. With Cuvva it’s now easier than ever to borrow someone’s car for a short period of time and quickly get insurance on a pay-as-you-go basis, and this will only encourage the trend of car sharing.”

30 Oct 2017  Research on over 50s’ retirement plans has found that half  of people want to continue working in some form after reaching retirement. Of these people, 43% plan to switch to part-time work, while 6% do not think they will ever stop full-time work.

Based on these findings, Retirement Advantage analysis shows that if half of those turning 65 this year chose to stay in work they would contribute £7bn annually to the UK economy – £1.6bn from those staying in work full-time and £5.4bn from part-time workers.

Contrary to popular perceptions that financial worries are what drive older people to stay in their jobs, when asked why they are considering working past state pension age the most popular reason was that they simply like working (54%). The next most common reasons include work providing a sense of purpose (53%) and to avoid boredom (52%). 42% of the over 50s said they wanted to ease into retirement gradually. Needing the extra money comes in fifth (41%), with women more likely to be motivated by this than men (46% compared to 37%).

Andrew Tully, pensions technical director at Retirement Advantage, said: ‘The idea of cliff-edge retirements are put firmly in the past as half the over 50s have no plans to fully retire when the time comes. This generation will continue to make a significant contribution to the economy in the future and employers will need to consider how best to adapt to this changing employment landscape.

‘People clearly enjoy the social aspects as well as financial benefits of work, but there is a cautionary tale in these statistics. A significant minority do not plan to ever stop working, with the number increasing over the last year. This may be perfectly reasonable for some people but it may also reflect a growing pressure to work to be able to pay the bills.’

Retirement Advantage is also warning that plans to work beyond retirement have an impact on pension savings. Research reveals that 37% of working people using the freedoms to access cash from their pensions have continued to pay into a pension, while 19% say their employer has. Worryingly, 67% of these people are completely unaware of the Money Purchase Annual Allowance (MPAA).

Andrew Tully continued: ‘People gradually easing into retirement by working part-time may also have taken some of their pension benefits and could find themselves falling foul of the tax rules. Our research shows there is very little awareness of the MPAA which severely restricts the amount you can continue to pay into a pension once benefits have been taken.

‘Getting professional financial advice is a crucial step to ensure your financial plans remain on track, whatever the future may hold.’

26 Oct 2017

As the clocks go back this weekend and the winter nights draw in, millions of homes could be left vulnerable to opportunistic thieves while their owners are working.

According to a survey of almost 4,000 people by home insurer Policy Expert, 5% more workers are getting home later – past 6pm – this year compared to 2016. There are approximately 32 million workers in the UK – this means there could be as many as 1.6 million people working later and leaving their homes unattended for longer. As the afternoons/evenings get darker, 14% of Brits say they are more concerned about leaving their property due to potential burglary whilst they’re at work.

The research also found that the average time to get home from work is 5.06pm. At present, that means people are arriving home in daylight hours. However as of Sunday 29thOctober it will get dark at 4.38pm[1], meaning that from Monday, homes could now be empty and unattended in darkness for 28 minutes. The length of time for which homes could be left empty in darkness will increase by a one to two minutes every day until mid-December when the average home could be left unattended in darkness for a full hour and 15 minutes.

Despite this, the research revealed that many homes do not have adequate security measures in place to protect them while they’re empty. In fact, more than a quarter (28%) of people don’t take any security measures to protect their home from theft.

Only two in five of those surveyed have timed lights and just a third have a burglar alarm fitted. Below gives a snapshot of the security measures homeowners are taking:

  • Only 43% have timed lights inside the house
  • Just a third have a burglar alarm installed
  • Encouragingly, 7 in 10 have external lighting
  • One in ten have surveillance cameras
  • A third have a neighbourhood watch

Adam Powell, from Policy Expert commented: “The winter months are a tempting time for opportunistic burglars. Longer nights and shorter days mean that there are more opportunities for crime to take place under the cover of darkness, so it’s important to remain vigilant and ensure your home is adequately protected. Any way to make your home look occupied or any visible deterrents, such as lights on timers, CCTV and burglar alarms should go some way in preventing a break in. Finally, check your home insurance policy to ensure it’s up to date and any valuables are declared to ensure you’re fully covered should the worst happen.”

Tips on protecting your home:

  • Install a timer to set lights inside your home to come on once it gets dark – choose a light in a visible room at the front of the house, not the hallway, as this will create the impression that someone is inside
  • Invest in sensor-activated, external lighting for the garden and around the front of the home
  • Install a burglar alarm – not only is this a visible deterrent, if someone does attempt to break in the alarm would alert neighbours and the police before any damage could be done
  • Don’t leave curtains closed – during the day this makes it look like there’s no-one at home
  • Make sure any outbuildings or sheds are locked and that any tools are hidden away – these could be used to break into your home
  • Ensure any valuables are out of sight – remove the temptation and make sure these items cannot be seen from outside the house through the windows
  • Never leave a spare key anywhere near the front door, for example under a doormat, flower pot – thieves know all the usual hiding places
  • Similarly, don’t store house/car keys just inside your front door, as burglars could try to fish for the keys through the letterbox

23 Oct 2017  Independent Age, the older people’s charity, has just launched its first ever online Christmas Calculator to help older people and their families budget for Christmas.

For older people on a fixed income, the festive season can be a difficult time of year. Many people want to be able to buy gifts for their loved ones, but may struggle to save enough money. According to the Money Advice Trust, around a third of Brits borrow money to pay for Christmas presents and almost a quarter feel under pressure to spend more than they can afford.

The Christmas Calculator is an easy-to-use online tool, which allows savers to put in how much they’d like to spend on each present and how much they need to allow for things like food, drink, decorations, and other expenses. The calculator then works out how much you’d need to save each day, week or month to be able to afford everything.

By planning early and starting to save now, older people and their families may be able to have a worry-free Christmas, without going into debt by having to use credit cards or borrowing money.

The Independent Age Christmas Calculator is free and available to all at independentage.org/christmas-calculator.

The charity is also relaunching its popular Winter Wise advice guide, which offers advice on how to keep well and stay safe during the winter months. The free guide provides practical advice and tips to older people, their families and carers on how to look after themselves during the coldest months. The advice spans from eating well and staying healthy to coping with loneliness and making winter more affordable, including keeping your home warm. Winter Wise is free to order and download from independentage.org/winter or call 0800 319 6789 to order a copy.

Older people who would like more advice about what benefits they may be entitled to can call the free Independent Age helpline on 0800 319 6789.

To make a donation or find out more about how you can support the work of Independent Age and help older people stay independent, please visit independentage.org.

23 Oct 2017 M&S Bank has just announced that it plans to offer mortgages to personal customers from early 2018.

Sue Fox, CEO of M&S Bank, said: “Since launching as a bank just five years ago, the M&S current accounts have proven incredibly popular with customers who want a transparent bank account, with no overdraft charges, and the same great service they have come to know and expect from the M&S brand. We’re incredibly excited to be able to bring this M&S-standard service to customers purchasing a home, whether they’re making their first or final step on the property ladder, and for every move in-between.

Andrew Hagger, Personal Finance Expert from Moneycomms said: “M&S Bank has been a major player in the personal loans market for many years and frequently features at the top of the best buys, – if you were looking to borrow £10k today M&S Bank is joint cheapest at 2.8% APR with Sainsbury’s Bank.”
“It is following a similar path as the other ‘Supermarket Banks’ which started with savings, credit cards and loans before dipping a toe in the mortgage market – Tesco Bank launched mortgages in August 2012 and Sainsbury’s Bank in April this year.”
“If M&S offers similar mortgage pricing to its supermarket rivals then it won’t be far away from the top of the best buys – but it is a cut throat market and price tends to be the key driver.”

18 Oct 2017  The switch to contactless cards is costing charities with nearly two out of five adults admitting they give less to street collectors as they do not carry as much cash, new research from Consumer Intelligence shows.

Its nationwide study found 37% who regularly donate money to charity collectors say they have cut back in the past year – and on average they estimate they have donated £14 each less.

Consumer Intelligence’s research shows a rapid switch away from using cash – 58% of adults say they are using less cash than a year ago.

The trend is accelerating among younger people – 71% of 18 to 24-year olds say they use less cash than a year ago, but even over-65s are changing with 49% cutting back on cash.

Just a third of those questioned prefer to use cash for purchases worth less than £30 – the limit for contactless cards – with 39% preferring to use contactless and 27% using chip and PIN and 3% using other devices.

However, cash is still very important for charities – the Charities Aid Foundation** says cash is still the most popular method of donating to charity with 55% of donations coming in notes and coins.

Ian Hughes, from Consumer Intelligence said: “Contactless is convenient and secure so it is understandable that so many are happy to ditch cash.

“But there must be some concern that it is hurting charities with so many people admitting they have cut donations simply because they do not carry cash.

“Technology can help however and charity collectors need to adapt. The Church of England is trialling contactless technology for collections so it can be done.”

Consumer Intelligence’s study shows around one in 10 people still carry £50 or more in cash on a day to day basis.

17 Oct 2017   New research commissioned by pension provider Phoenix shows consumers release personal data that may leave them vulnerable to fraudsters.  As a result of providing this personal data, the research found that 12% of consumers – up to 6.4 million people – have been targeted by fraudsters.

Looking at how fraudsters obtain this information, the research revealed that nearly three in four people (71%) have been cold contacted in some way – 71% of those who have been cold contacted were called by phone and 52% contacted by email.

Phoenix’s internal data also evidences that some people are even approached at their home.

It is not only the volume of approaches that are a concern but the types of data that are being requested. Vital documents proving identify, such as passport numbers and National Insurance numbers, are being requested and provided. 10% of people contacted have provided their National Insurance number and 20% have divulged their passport number to organisations that they do not know.

This research supports Phoenix’s view that the proposed changes to legislation to restrict cold calling in regard to pensions will significantly reduce incidents of pension fraud.  We are especially pleased to see the proposal to extend prohibition of cold calling to electronic forms of communication.

David Powers, Head of Financial Crime Prevention at the Phoenix Group, warns: “Information is power for fraudsters. The link between cold contacting and scams is very real, and fraudsters will mine the data that they collect from seemingly harmless calls, social media profiles or emails and text messages to scam their victims at a later date. Every piece of data – however big or small – allows the fraudster to build a more complete and accurate profile of their potential victim to make any approach feel genuine.”

He continued: “It’s an increasing problem.  Figures from Financial Fraud Action UK show that fraud via internet, telephone and mail order increased by nine per cent in 2016 to £432.3m compared to £398.2m in 2015.”

Phoenix’s research shows, however, that people are clearly worried about their data – 82% of people are concerned about who has their personal data, 90% say that they are very vigilant about who has their data, 71% of people say that they are worried about the consequences of giving their details out and 21% of people admit that they have, at times, provided personal data without really thinking about it.  However, a surprising 13% said they were not at all concerned about giving any personal data.

Of the information that people have freely given away about themselves, the most common is their name, followed by their email address.  Other information that people give away includes their date of birth, with 35% of people saying they have revealed their date of birth on Facebook.

More and more, the firm’s policyholders are reporting that unregulated companies are approaching them, having obtained some of their personal information or details about their pension plan. In recent weeks, for example, a cold caller visited a Phoenix policyholder at home to get copies of their driving licence, national insurance number, bank statement and pension paperwork. There are other instances of cold callers obtaining policyholders’ details through fake online forms and phishing emails.

People are right to be concerned as responders who have given away their data have said that it has been used in other ways in regard to financial services:

  • 2% have seen someone set up another credit/debit card in their name
  • 10% said someone gained accessed to their bank account and withdrew money
  • 52% said they have been contacted or spammed by third parties via email
  • 6% said that someone they don’t know has ordered something on one of their online accounts (e.g. Amazon)
  • 8% have contracted malicious spyware (programs that secretly record what you do on your computer)
  • A mere 14% said that they had seen no adverse effects at all.